Bilingual Dispute Initiation Sr. Process Specialist
Answer inbound calls and provide quality customer service Research customer questions regarding ATM and ACH claims and assist in EFT error resolution Provide customer service by giving accurate inf...
Bilingual Dispute Initiation Sr. Process Specialist
4 April 8:50 PM
Salary: $31535 — $31535
Company: First National Bank Texas
Location: Killeen, Bell County
Description
Answer inbound calls and provide quality customer service Research customer questions regarding ATM and ACH claims and assist in EFT error resolution Provide customer service by giving accurate information about account and card transactions Provide call completion and/or alternate options for resolving a claim Handle all customer calls, despite the degree of difficulty, in a courteous and business-like fashion Accurately complete claims forms, taking action to protect the customer and th… View full job description
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